HPCA Professional Standards of Conduct

Our members are committed to provide high-quality, relevant and timely services. As a result, Halton-Peel Communications Association members agree to abide by the following professional standards of conduct.

HPCA Professionals:

• uphold the credibility and dignity of their professions by practising legal, honest and ethical communications
• complete all contracts in a professional and timely manner
• ensure that they possess the required knowledge, skills and training to provide quality service
• maintain an objective and independent manner
• respect the confidential and proprietary nature of the client’s information, including that of their partners and customers
• identify immediately issues that may be deemed a conflict of interest
• conduct themselves in a manner that ensures the integrity of their own businesses as well as that of the association
• deal with other association members in a fair and equitable manner

Through an ongoing program of education and promotion, HPCA fosters compliance among its members and encourages open and honest communications regarding its professional standards of conduct.

The HPCA Professional Standards of Conduct is published on the HPCA web site and disseminated in new member and membership renewal packages. New and renewing members of HPCA acknowledge the following statement as part of their application: “I have reviewed, understand and abide by the HPCA Professional Standards of Conduct.” Professional standards and ethics are discussed periodically at HPCA member meetings.